Why is my file count shown to be less than the file count on the Apple device after I backed up files?

Question

Accepted Answer

It could be that you only backed up the files stored on you Apple device. If you would also like to back up files stored on iCloud, please tap Backups on the JetDrive Go App and turn on iCloud Photos.

Note: Please also make sure that your iOS device is connected to the Internet.

PCIe SSD 250H

SSD ESD310 portátil

StoreJet 25M3C

DrivePro 620

DrivePro Body 70

USD340S

JetFlash 930C

HUB5C

MTE720T

JetFlash 280T

USD460T & USD460I

¿Cómo podemos ayudarle?

Soporte de productos

Why is my file count shown to be less than the file count on the Apple device after I backed up files?

Relacionado con

Representante de Asistencia Técnica